Frequently Asked Questions

Clicking on "Dashboard" link from top menu will open up a page that contains information about Paid Support subscription. A notification to upgrade subscription will be shown if a support is about to expire in next 30 days.

Available Supports Tab

Available Supports tab shows the following attributes of available subscription:

• Type
• Quota
• Issue Count
• Expiry Date
• Status
• Support Owner

Stats Tab

Stats tab shows the following statistics for tickets:

• Number of open tickets
• Number of resolved tickets
• Number of closed tickets
• Number of archieved tickets
• Number of deleted tickets